British Airways complaints
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British Airways Flights
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all three levels of British Airways complaints. If your complaint is not resolved by British Airways, you can then package it up and send it to the Canadian Transportation Agency.
How do I make a British Airways complaint using Resolver?
If you want to make a complaint about British Airways using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.
How does my British Airways case file work?
Resolver allows you to keep a record of any email correspondence sent between you and British Airways, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with British Airways, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.
Is it free to make a British Airways complaint via Resolver?
Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).
To view the British Airways contact details press the button belowView British Airways complaints contact details
British Airways (BA) was created in 1974 as the merger of the British Overseas Airways Corporation (BOAC) and British European Airways (BEA).
BA was privatised in 1987 and today is the Largest airline in the UK by fleet size, as well as the national flag carrier. It is also a founding member of the Oneworld airline alliance.