Car Insurance - Betterment charges

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Your policy and the documents you have that explain that policy contain all the provisions under which you may make a claim, and each claim carries its own burden of proof.  Your insurer is obligated to restore the vehicle to the same condition it was in at the time of the damage or accident. If, during repairs, your insurer has caused your vehicle to be improved from the condition it was in prior to the damage, your insurer may apply ‘betterment charges’ that reduce the overall claim value.  These improvements may be in the parts that were used, or body work completed that improved the prior condition. When your insurer levies betterment charges against your claim, they should clearly explain the application of the value of the improvements.

If you need any assistance with this matter, we recommend that you start a case right here with Resolver, asking your insurer for corrected documents.

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