Flights - Departing non-EU on EU carrier - Baggage damaged
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- Your baggage is the airline's responsibility after you've handed it over at check-in.
- If your baggage is damaged as a result of an airline's negligence or for any reason within their control, you should make a claim for compensation through Resolver.
- Make sure to include a list of expenses caused by the damage. Airlines are allowed to ask you for proof.
- There may be a limit to the amount of compensation you can get, depending on the airline.
- If you're flying internationally, you're covered by the Montreal Convention.
- This piece of legislation allows you to claim up to $2,000 per passenger for lost, delayed or damaged packages. To claim compensation, you have to complain within 7 days of the incident!
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