Flights - Departing non-EU on EU carrier - Bumped from flight

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  • If you're bumped from your flight or otherwise denied boarding, you're due up to 600 euros, an alternative flight or a full refund.
  • You're also due compensation for any food or accommodation you have to buy. You're covered unless you didn't arrive in time, didn't have the appropriate documents or broke the airline's rules.
  • The amount you're due depends on the length of the flight and your destination (with the rules different for flights in the European Union - EU or European Economic Area - EEA).
  • For destinations within 1500km, you're due 250 euros for delays over 2 hours, or 125 EUR for delays less than 2 hours.
  • For destinations within the EU/EEA of over 1500km or outside EU/EEA in 1500-3500km, you're due 400 euros for delays of 3 hours or more, or 200 euros for delays of less than 3 hours.
  • For destinations outside the EU/EEA and over 3500 km, you're due 600 euros for 4 hour delays or 300 euros for delays of less than 4 hour.
  • Airlines should give compensation immediately in cash or by bank payment. Airlines are allowed to offer vouchers, but you can insist on cash.

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