Hotels, motels and resorts - Check-in / check-out

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  • If you're experiencing problems with checking in or out, you should let the front office manager know as soon as possible.
  • If you arrive early for check-in, the hotel may not have your room ready for you.
  • You may be expected to wait until your registered check-in time.
  • If your room is still not ready after your check-in time, it is reasonable to expect the hotel to offer something to resolve the matter to your satisfaction.

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