News, Media & Publications - Left in a poor location
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Most delivery companies have a policy of only leaving items in safe locations. If you're worried about your package and want to be sure you can collect it in person, it's always advisable to specify "no safe delivery" on your order.
If your item is left in an unsafe location, you should complain to the retailer you bought it from – you don't have a contract with the delivery company if you bought something online, and will need the retailer to resolve the matter for you.
We have 1,344 pages of rights advice for you covering 287 companies and organisations across 6 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.
Start by telling us the name of the company or organisation you have an issue with.