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- False or misleading information isn't allowed – and you should always be given enough information to make a proper decision on a purchase.
- If a retailer has no price shown for a product, you should contact them before buying it. They should correct the error as soon as possible.
- If you're ordering online, retailers are obliged to give you the chance to check and confirm your order before you buy. Retailers are required to give you a full breakdown of price at this point. If they don't, they could be breaking the rules.
We have 1,344 pages of rights advice for you covering 287 companies and organisations across 6 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.
Start by telling us the name of the company or organisation you have an issue with.