Pets & Animals - Poor quality
Who is your issue with?
Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple!
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
Anything you're sold has to be "as described" and "fit for purpose" – meaning it should work for a reasonable length of time. Unless you've specifically bought used goods, you should be able to expect a faulty item to be repaired free of charge. Your right to a repair depends on the warranty offered by the manufacturer.
We have 1,343 pages of rights advice for you covering 269 companies and organisations across 6 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.
Start by telling us the name of the company or organisation you have an issue with.