Canadian customer service just got better

Canada flags waving

Resolver, the world’s biggest free complaint resolution service, is now available to help Canadian consumers


Launched four years ago in the United Kingdom, Resolver took the country by storm with Its simple, effective approach to resolving complaints about anything from pensions to parking tickets.

Resolver has a global reputation for demystifying consumer rights and helping people make effective, clear complaints that businesses can understand and respond to appropriately. Resolver has already helped over 2 million consumers to resolve over 3 million issues for free.

Resolver Canada will bring this unique concept to Canadian consumers for the first time on 2018/11/26. With guides aimed specifically at the products, services and Issues that matter most to Canadians, Resolver Canada Is the first of Resolver's International consumer-focused enterprises.

Resolver won Ethical Entrepreneur of 2018 for the way it treats both consumers and businesses in the UK. and now supports the UK, Northern Ireland and Scottish Governments in promoting better markets.

Resolver has chosen to launch its first international service in Canada because of the strong commitment to consumers and excellent customer services that already exist in the country.

James Walker, Group CEO said,

We are very excited as we have always seen Canada as a leader in looking after consumers – and we believe we can help take this to another level.

We love Canada - and we can't wait to share what we've learned by helping people across the country get the results they need from complaints!

Resolver will help Canadian consumers to resolve issues with over 30 key market sectors, providing consumers with one place and one process for all key sectors and companies.

The launch will be phased, initially launching in a few sectors and then extending over the next few months to cover lots more sectors, as well as ensuring that we have French language support.

Who do you have an issue with?

Raise it for free via Resolver

Resolver promises

We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

If you find something wrong with a company or our processes, tell us and we will put it right.

You can raise a complaint against Resolver via Resolver itself.

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