Computers & Consumer Electronics - Poor service
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- You shouldn't have to deal with poor customer service.
- If you do encounter a rude member of staff, you should give the retailer a chance to fix things first. Get in touch with them via Resolver.
- While they might not be able to fix the problem right away, they should use your feedback to try and make things right. If they can't, you should escalate your case to the next level – whether that's to a manager or (if all else fails) to your province's consumer affairs office.
We have 1,343 pages of rights advice for you covering 275 companies and organisations across 6 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.
Start by telling us the name of the company or organisation you have an issue with.