Hotels, motels and resorts - Noisy

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  • If you're disturbed by noise in the hotel, you should let a member of staff know as soon as possible.
  • They should be able to resolve the matter for you – either by stopping the noise or moving you to a less noisy room.
  • While hotels may not be able to deal with disturbance outside the building, noise inside is a different matter.
  • Hotels in most provinces are allowed to ask people to leave if they're causing a disturbance – and those causing a disturbance can be convicted and fined if they don't leave.
  • You should consider documenting the noise in a log, making a note of when the noise occurs and how long it lasts.
  • It may also be worth taking a recording of the noise.
  • This will help you present a strong case.

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