Loyalty Cards & Schemes - Refund request refused

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  • Unless an item is faulty, you may not be able to return it. Every seller has a different policy for returns – and you should always check before you buy.
  • Those stores that do allow for returns may set a specific deadline for returns. You should always be aware of this before you make a purchase, as it may affect your future right to return an item.
  • Any item you’re returning should be in its original condition, complete with tags and packaging. You will almost always need to provide a proof of purchase or receipt. This is a requirement for most stores.
  • Most stores won’t let you return things like pierced earrings or swimsuits for reasons of hygiene. The same may go for things like software and DVDs/Blu-ray.
  • Some stores may offer a voucher or credit in exchange.

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Helping you with Refund request refused

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